On-ctrl Q&A - Recent questions

My Ring 2 won't work anymore

Wed, 10 Jun 2026 22:04:35 +0000

I just got the Ring 2 a couple of days ago. I charged it over the last day and am trying it out for the first time. I paired it with my Samsung S26 Ultra but couldn't get the function to work, as expected. I installed the Ctrl4U app and updated firmware to v42. When I went back in the app it stated that there is a newer version v43? (at least for the camera control portion). It started the update and hung during the update. Now the ring won't work at all - no lights on the ring no matter what action I take - press the tactile button rapidly as well as holding it down for a long time. Nothing at all. No lights and the app doesn't show the ring as connected to it. I tried putting on the charger but still no luck. Is there a hard reset/reboot? What are next steps?

My Ring2 won't start and won't charge anymore.

Wed, 10 Jun 2026 18:45:22 +0000

I haven't charged my Ring 2 for a week, hoping it would completely discharge so I could restart it after charging it yesterday. However, it hasn't charged and won't turn on. I hope support will get in touch and offer a solution.

RIng 2 update problem

Wed, 03 Jun 2026 07:09:19 +0000

Hi, i got my Ring2 unit and installed app on the iPhone. App showed there is a firmware update available. During update process the bar went to the very end and then app closed by itself.

Now the unit does not respond to any clicks and does not charge... I think it got bricked

UPDATE: it came back to life, i tried an upgrade from Android phone (Samsung) and it failed, claiming file was corrupted.

Submit a post-campaign survey on Kickstarter.com

Tue, 19 May 2026 08:15:47 +0000

I haven't received the post-campaign survey for my Kickstarter.com order, which requires my address. How can I send it to you?

RING 2 delivery date updates

Wed, 29 Apr 2026 07:42:50 +0000

I purchased your RING 2 via Kickstarter, and you said it would start shipping on April 27th.

To date, I haven't received any information regarding shipping or expected delivery dates in Italy (Bergamo).

Furthermore, there are no updates on the KICKSTARTER website.

Could you please keep your project's backers updated?

I'm waiting for the estimated delivery dates.

Thank you.

Mouse Scrolling Speed Control Issue

Wed, 22 Apr 2026 12:22:01 +0000

While I really do like the ability to now be able to change the mouse scrolling speed, it appears that the ring tends to sometimes change inbetween the 3 scrolling speeds when you're scrolling in quick succession with somewhat sweaty fingers.

My understanding is that the ring wrongly picks up a quick scrolling motion as a double tactile click.

A simple fix would be to change the speed options from 2 successive tactile clicks in mouse scrolling mode (what's currently implemented) to 3 instead as it would effectively prevent these misinputs.

Or simply allow for the activation/desactivation of certain scrolling speed within the Ctrl4U app instead.

Once again, thanks a lot for all the hard work you've put into this product. It's so incredibly nice for novels and webtoons, and with a little more polish it would truly be the perfect reading tool!

Shipping and delivery date for Ring 2 purchased on Kickstarter.

Tue, 21 Apr 2026 06:31:16 +0000

April 20th has passed, but I still haven't received any information regarding the shipping of Ring 2, which I purchased on Kickstarter. Please let me know the shipping date and the expected arrival date in Bergamo, Italy.

Ring became unresponsive in middle of updating

Tue, 07 Apr 2026 13:15:23 +0000

Just bought the ring. I charged fully and downloaded android app to upgrade. Had to try it a couple of times to start the upgrade and it finally started to download and verify the upgrade from firmware version 035. Few minutes into the upgrade, app says it failed and now my ring does not turn on no matter how many times I press on it. I also tried charging it there is no charging indicator light. Please help.

order on Kickstarte.com

Tue, 17 Mar 2026 15:37:17 +0000

I placed the order on Kickstarte.com and asked 6 days ago how to tell you my finger size, but I haven't received a response yet. Please let me know how to proceed.

Is the Ring II an all-around upgrade to the ring I?

Wed, 25 Feb 2026 11:57:29 +0000

I'm personally using the ring I exclusively for webtoon and novel reading using the mouse scrolling function as well as the free roaming mode. Have these modes been kept in the new Ring II?

If so, has a way to control the scrolling speed been implemented?

Adding the option to allow for more or less responsiveness when using the mouse scrolling mode would make this product so much more appealing for people that use it for the same purpose as I do.

Where can we buy the new "Ring 2"? Is it even commercialised at the moment?

Wed, 18 Feb 2026 12:30:14 +0000

I'd like to buy this product but I can't seem to find a single seller offering it.

mouse mode phantom touches

Sat, 14 Feb 2026 18:34:06 +0000

I am trying to use the ring control 1 in combination with xreal one pro glasses to navigate my phone on the go, using mouse mode.

The problem I found is that most of the time when I am swiping in mouse mode, the ring will detect in tap in the middle of my scroll.

This causes accidental clicks on things I didn't intend to click on, as I am actually trying to swipe to move the mouse to desired touch target.

I think this phantom click problem could be avoided entirely if the tap gesture is triggered by a click on the ring button instead of a tap.

Note that I am on the latest firmware. Thank you.

戒指型控制器改进方向-之前留言提问过的人。

Sat, 06 Sep 2025 06:00:26 +0000

您好，我是之前留言提问过的人。
现在才再次与您联系。

长话短说，我来说一下改进的方向。

我不清楚贵公司是如何定位这款控制器的目标用户的。乍一看，它像是一款面向喜欢刷抖音的人群的设备，同时附加了一些鼠标功能。

但是，方向完全走偏了。
如果只是为了刷抖音，已经有更便宜的戒指按钮式控制器，能提供物理触感，更加高效。
如果是为了使用空中鼠标功能，则市面上已有更大、更精细，并且左右键操作更顺畅的产品。

而这款产品的价格定位尴尬，市场定位也模糊。

换句话说，如果想让这款产品成功，就必须明确产品的方向性。
令人惊讶的是，这款产品其实拥有不错的硬件和结构：

灵敏且高分辨率的触控传感器
多设备配对功能
多层功能键

也就是说，只要在使用性上稍作改进，就可能变得非常实用。

在忘记之前，我想先提一点：如果要开发改良后的硬件，最好把中间的圆形触控传感器放在正中，并在上下设置灯光。
（因为人们在狭小空间中不方便往上推，感觉上更宽裕的操作区域会更好。）

接下来在软件方面，首要改进点是层切换方法。
不论是要按 3 次还是 4 次，必须保证“单击”和“双击”在每个层中都能使用。
例如在空中鼠标模式下，需要用到单击和双击，如果双击不可用，那这个功能就形同虚设。
当然，在鼠标层里，单击至少必须用来执行点击，而不是让光标移动到左上角。

其次，用户应该能够编辑每一层，并且只要存储空间允许，就能使用更多层。
用户需求多样，如果能提供自定义功能，用户群会扩大。（当然，必须默认提供几个实用的基础层，因为真正会去定制的用户并不多。）

另外，每层的方向数可以减少。
8 个方向的设计是个好主意，但在实际使用中容易造成误操作，这会让用户感到不适。
不如把可能性保留，但默认设置为 4 个方向，这样能减少误操作，让使用体验更好。

关于默认提供的层，可以这样设置：

抖音专用层
YouTube 专用层
空中鼠标层
电子书阅读器层
用户自定义层

只要有抖音、YouTube 和电子书阅读器这三种层，就已经能吸引更多用户了。

以上就是我的简要说明。
如果能按照上述方向改进，这将是一款非常出色的产品。
但如果没有改进，它就只会沦为一款只有潜力却毫无实用价值的产品。
实际上我使用过一次后就放置不用了。因为我本身并不常用抖音，与其用这款定位模糊的设备，不如用其他更合适的产品。
在目前情况下，只能觉得花这笔钱很不值。希望后续能有新的固件发布。

你们的成功，就是我使用时的舒适与便利。

Fri, 22 Aug 2025 12:35:11 +0000

第一眼看到这件产品时，我就非常想购买，因为它正是我一直设想的样子，所以我买下来了。但结果是既让我觉得很好，又让我非常失望。

虽然硬件做得非常出色，但软件的设计却让我感到不安。

我担心的是，如果你们失败了，其他厂商可能就不再尝试制造类似的产品。

请问：通过固件更新，是否可以实现结构上的根本性改进（例如通过按键次数切换配对模式或更改功能层）？另外，你们是否有计划在固件中让用户能够自定义功能或功能层的变化？

我实在不明白，为什么要把这么好的产品做成这样。我愿意提供一些关于软件和硬件的想法。希望能得到你们的答复。

It does not seem to be sensitive enough when sliding with fingertips

Tue, 04 Mar 2025 01:25:11 +0000

It does not seem to be sensitive enough when sliding with fingertips

The current content cannot be swiped in navigation mode.

Tue, 04 Mar 2025 01:24:06 +0000

The current content cannot be swiped in navigation mode.

If the Ring responds slowly or non-responsively during use or the wearing function fails, etc

Tue, 04 Mar 2025 01:22:03 +0000

If the Ring responds slowly or non-responsively during use or the wearing function fails, etc

If you cannot swipe in iOS navigation mode during use

Tue, 04 Mar 2025 01:19:04 +0000

iOS navigation mode

Ring有哪些方便操作的小技巧？

Mon, 24 Feb 2025 08:38:20 +0000

操作技巧

Buttong Control如何实现”寻找手机“？

Mon, 24 Feb 2025 08:06:42 +0000

寻找手机功能如何实现？